Know What Your Customers' Bikes Need Before They Do
Your POS tells you what happened yesterday. Trail Hits tells you what your customers' bikes need tomorrow — from data that doesn't exist anywhere else.
The Data Gap in Every Bike Shop
Every shop tool answers "what happened." None of them can tell you what's coming next.
What Your Tools Know
- ✗ Last time they bought something
- ✗ What was on the last work order
- ✗ When they last walked through your door
What Trail Hits Knows
- ✓ Which customers' bikes need service this week
- ✓ What specific components are wearing out
- ✓ How hard they ride and on what terrain
This data comes from riders' phones during actual rides. It doesn't exist in any shop system.
What Changes for Your Shop
Stop waiting for the phone to ring. Start reaching out before there's a problem.
See What's Coming
Know which customers need service before they do. Real component wear data — not calendar guesses.
Reach Out First
Contact customers before problems happen. Proactive service builds the kind of loyalty that Amazon can't compete with.
Grow Repeat Revenue
More service appointments, better customer retention, and a reason for riders to choose your shop over online.
"Hey Mike, your fork is due for a lower leg service — want us to get you on the schedule before your weekend ride?"
Imagine sending that text because you actually knew. That's what Trail Hits makes possible.
How It Works
Give your customers free Trail Hits Pro access. They get unlimited ride tracking — you get the intelligence.
Register Your Shop
Sign up and choose a plan. Upload your logo for a branded experience.
Share Your Invite Code
Give customers your code or QR link. They see your shop logo and get instant Pro access.
See What They Need
Your admin dashboard shows real-time component wear, service alerts, and fleet health.
Shop Plans
Every plan includes the full admin dashboard, fleet health insights, and service alerts.
Starter
For small shops getting started
- Customer bike & ride data
- Invite codes & QR sharing
- Service alerts dashboard
Pro
For growing shops
- Everything in Starter
- Fleet health dashboard
- Priority support
Enterprise
For large shops and chains
- Everything in Pro
- Multi-location support
- Dedicated onboarding
Pricing coming soon. Contact us for early access rates.
Common Questions
How is this different from my POS system?
Your POS tracks past transactions. Trail Hits gives you forward-looking intelligence about what your customers' bikes need next — based on how they actually ride. It's a new category of data that doesn't exist in any shop system today.
Do my customers need the Trail Hits app?
Yes — the intelligence comes from ride data captured by the app. With a shop license, your customers get Trail Hits Pro for free — you give them an invite code or QR link, they download the app, and they're connected to your shop instantly.
What happens when my license expires?
Your customers get a 30-day grace period with full access. After that, they revert to the free trial (10 rides) and can subscribe individually for $9.99/year. Their data is never deleted.
Can I upload my shop logo?
Yes — add your logo during registration. It appears on the invite code landing page when customers scan your QR code, giving them a branded experience from the first tap.
Start Growing Repeat Revenue
Register your shop, share your invite code, and start seeing what your customers' bikes need.
Register Your ShopQuestions? Email us at shops@trailhits.com