Check-In to Pickup. One Platform.
Work orders, technician scheduling, capacity planning, and estimates — all synced with Lightspeed in real time.
See It in Action9-Stage Work Order Lifecycle
Every bike's journey through your shop is tracked, timestamped, and visible to your entire team.
Two Inlets
Work orders enter from Lightspeed POS or directly in Hub. Walk-ins and app users both covered. Filter by source.
Pause & Resume
Waiting on parts? Put it on hold with a note. Resume when ready. Timeline tracks every stage transition.
Dual Notes
Lightspeed notes (read-only) and Hub notes (editable) displayed separately. Full context without confusion.
See Your Whole Bay at a Glance
Day view, week view, and calendar view. Know who's available, who's at capacity, and where every bike is.
- Day view swimlanes — each tech gets a lane, bikes drag-drop between them
- Capacity bars — target 4 orders/day, yellow at 80%, red at 100%
- Week grid — 7-day view showing availability, time-off, and workload
- Drop-off calendar — customer-facing availability for scheduling appointments
Technician Profiles
- Name, PIN, specialties (suspension, drivetrain, e-bike)
- Daily work capacity and current utilization
- Performance: orders completed, avg hours, revenue
- Shift schedule and time-off calendar
- SMS notifications when shifts change
Assignment Options
- Drag-drop on web dashboard (day/week view)
- Manual assignment from iPad
- Reassign mid-day if capacity shifts
- Filter: My Queue, Unassigned, All, Completed
Estimate Builder
Estimates That Sell Themselves
Inspection findings auto-suggest labor from your Lightspeed catalog. Add parts, mark items optional, apply discounts. Push to Lightspeed with one tap — report attached.
- Auto-populated from inspection findings + LS labor catalog
- Optional line items — customer approves or declines each
- Customer notification — SMS with estimate + inspection report link
"I spend almost more time loading up all the SKUs in the work order than finding the appropriate ones."
— Lead Mechanic, on why the auto-estimate pipeline matters
Performance Analytics
Track your service operation across 7-day, 30-day, 90-day, and YTD windows. Export to CSV anytime.
Breakdown by work type: tune-ups, brakes, drivetrain, suspension, wheels
Orders completed, avg hours per order, revenue generated per tech
Average time from check-in to pickup. Per-stage breakdowns.
New vs. repeat, average orders per customer, lifetime value
Stop managing work orders in your head.
30-day free trial. No credit card. Your Lightspeed work orders sync on day one.