Fit Data That Travels With the Rider
Shops capture cockpit, saddle, and dropper measurements in Hub. The fit lands on the customer's bike in their app. When they travel, move, or roll into a destination shop for a rental rebuild — they share a QR code and the receiving shop has the exact spec to dial the bike in. Fit data finally belongs to the rider, not a single shop's filing cabinet.
See It in Action
The fit modal lives on the customer's bike record. Every measurement that matters for replication — cockpit, saddle, dropper.
How Portable Fit Works
Most fit data dies in the shop where it was captured. Trail Hits gives the rider control of their own measurements — and gives destination shops a clean way to replicate the fit without the customer reciting dimensions from memory.
Shop Captures Fit
Fitter or mechanic enters cockpit, saddle, and dropper measurements on the customer's bike record in Hub. Takes minutes, not paperwork.
Lands on Customer's Bike
Measurements sync to the customer's bike in the Trail Hits consumer app. They can view, share, or take it on the road — no log-in to the shop's system required.
QR Code Share
Customer pulls up their bike, taps Share, and hands the destination shop a QR code. No emails, no PDF attachments, no measurement texts.
Destination Shop Rebuilds
Receiving shop scans the QR, pulls the full fit spec into their Hub, and rebuilds the rental, demo, or service bike to exact dimensions. Customer rides their fit, not a guess.
Every Measurement That Matters
Cockpit
- Stem length (mm)
- Stem angle (degrees)
- Bar width (mm)
- Bar rise (mm)
- Spacers under stem (mm)
- Crank length (mm)
Saddle
- Height — BB to saddle top (mm)
- Setback (mm)
Drives knee position over the pedal axle, hip angle, and pedaling efficiency. The two numbers fitters care most about.
Dropper & Brakes
- Dropper travel (mm)
- Insertion depth (mm)
- Lever reach (mm)
Captured separately because dropper insertion + lever reach are the difference between confident descending and a sketchy weekend.
Bike Info (make, model, year, frame size, serial number) is captured alongside the fit — so the receiving shop knows exactly what frame they're matching the dimensions to.
When Portable Fit Matters Most
Every one of these scenarios used to mean re-measuring the rider from scratch — or worse, guessing.
Destination & Travel Rentals
Customer flies to Sedona, Whistler, Crested Butte, or Moab with a rental booked. Destination shop scans their QR code on pickup and adjusts the rental bike's cockpit, saddle, and dropper to match home-fit dimensions before the customer rolls out the door.
Moving Cities
Customer relocates, finds a new shop. Hands the new shop a QR with five years of fit and service history. The new shop earns the relationship from day one — instead of starting from scratch.
Pro Fit → Local Service
Customer pays for a premium fit at a specialty fitter. The dimensions go on their bike in Hub. Their local service shop now has the exact spec — every drivetrain overhaul, suspension service, or component swap rebuilds to fit, not approximate.
Demo & Test-Ride Programs
Brand concept stores (Trek, Specialized, Pivot, Santa Cruz) running premium demos can spec the demo bike to the customer's actual fit before the test ride. Customer rides their dimensions on a bike they're considering buying — way better than "this 50mm stem will be fine."
Multi-Bike Households
Rider with a road bike, gravel bike, and full-squish MTB has different cockpit numbers across each. Hub stores fit per bike, not per rider — so swap-fitting between bikes always pulls the right spec.
After a Crash or Refresh
Bike comes in with a bent bar and a chewed-up saddle. New bar and saddle on the work order. Tech pulls the fit, rebuilds to spec, hands the bike back exactly as the customer remembers riding it.
Who Bike Fit & Measurements Are For
Specialty Bike Fitters
Retül, Guru, Body Geometry, and independent fitters who sell fit as a service. Hub captures the output so the fit doesn't die when the customer walks out the door.
Destination & Resort Shops
Rental shops in tourism markets. Scan-and-rebuild a rental to a visitor's exact home-fit spec — turns a generic rental day into a real ride.
Service-First IBDs
Shops that build long-term customer relationships through service. Fit-on-file means every drivetrain overhaul, suspension rebuild, or component swap restores the bike to exactly how the customer rides it.
Give Your Customers' Fit a Real Home
See bike fit and measurement capture in a live demo — including the QR code share flow and how a receiving shop scans-and-rebuilds to exact spec.
Request a Demo