Lightspeed + Trail Hits Hub
Your register and your service bay, working together. Customers, work orders, and labor catalogs sync automatically. Estimates push back with one tap.
See It in ActionWhat Syncs Automatically
Connect in one tap via OAuth. No manual data entry, no CSV imports, no IT department required.
Customer Sync
- ✓ One-time bulk import of your entire customer list
- ✓ Incremental sync every 5 minutes for new and updated customers
- ✓ Email matching links Lightspeed customers to Trail Hits profiles
- ✓ Names, emails, and phone numbers from Contact records
- ✓ Sync status dashboard: imported count, errors, last checkpoint
Labor Catalog
- ✓ All labor SKUs fetched from your Lightspeed catalog
- ✓ Categorized: tune-up, brakes, drivetrain, suspension, wheels, bearings, cockpit
- ✓ Prices stay in sync — quote what your POS charges
- ✓ Searchable in the estimate builder by name or category
- ✓ Auto-mapped to inspection findings for one-click estimate building
Work Order Sync
- ✓ Open and incomplete Lightspeed work orders appear in Hub automatically
- ✓ "Lightspeed" badge on each imported work order
- ✓ Customer notes and internal notes from LS displayed separately
- ✓ Manual refresh button to pull latest LS work orders on demand
- ✓ Filter by source: All / Hub-created / Lightspeed
Estimate Push
- ✓ One tap sends labor items to your Lightspeed work order
- ✓ Inspection report URL auto-attached to LS sale notes
- ✓ Customer notified via SMS with report + estimate link
- ✓ Re-push if estimate is edited after initial send
- ✓ Parts still scanned in Lightspeed — no workflow disruption
Two Inlets, One Service Bay
Bikes enter from two directions — customers who use Trail Hits and send service requests through the app, and walk-ins who start in Lightspeed. Both need the inspection tool. Both push estimates to Lightspeed.
App Users
Customer submits service request via Trail Hits app. Appears in Hub dashboard. Tech opens iPad, runs inspection. Estimate pushes to Lightspeed.
Walk-Ins
Customer walks in. Sales staff creates Lightspeed ticket. Work order syncs to Hub. Tech opens iPad, runs inspection. Estimate pushes back to Lightspeed.
Connected in 5 Minutes
No IT department. No API keys. No phone calls with Lightspeed support.
Sign Up for Hub
2 minutes. Upload your shop logo.
Tap "Connect Lightspeed"
OAuth redirect. Authorize access. Done.
Data Flows Automatically
Customers and labor catalog sync immediately. Work orders follow.
Always Know Your Sync Status
Hub gives you full visibility into the Lightspeed connection — no guessing.
Connection Dashboard
Account ID, connected date, last sync timestamp, and error count — all visible in Shop Setup.
Token Auto-Refresh
OAuth tokens refresh automatically before expiry. No manual reconnection needed.
Sync Logs
Customer import history, error details, and checkpoint timestamps for troubleshooting.
Your Lightspeed + Hub. Better together.
30-day free trial. Connect Lightspeed on day one. Your customers and labor catalog sync automatically.