Sync Work Orders From Lightspeed Automatically
Trail Hits Hub pulls your Lightspeed R-Series work orders in automatically, so techs do not re-enter a ticket the POS already has. The sync is two-way: approved estimates push back to Lightspeed as Workorders, not Sales, and status stays in sync.
No double entry. The work lands where your shop expects it.
Pulled In, Pushed Back
The point of an integration is that nobody types the same thing twice.
Work orders pull in
Tickets in Lightspeed appear in Trail Hits Hub automatically. A tech opens the bike and starts the inspection instead of re-typing the ticket.
Estimates push back
When the customer approves, the estimate writes back to Lightspeed as a Workorder, with parts and labor lines, so the POS reflects what was approved.
Your statuses, respected
Trail Hits Hub uses your shop's own Lightspeed statuses rather than forcing a fixed set of stages.
Traceable changes
Parts and labor lines sync with edit history, so a change is visible on both sides.
Full detail on the Lightspeed integration page.
Common Questions
Can I sync work orders from Lightspeed automatically?
Yes. Trail Hits Hub connects to Lightspeed R-Series and pulls your work orders in automatically, so a tech does not re-type a ticket that already exists in the POS. The sync is two-way: when an estimate is approved in Trail Hits Hub, it pushes back to Lightspeed as a Workorder (not a Sale), so the work lands where your shop expects it without double entry.
Does Trail Hits Hub keep work-order status in sync with Lightspeed?
Yes. Trail Hits Hub respects your shop's own Lightspeed statuses rather than forcing a fixed set of stages, so the status a tech sees in Trail Hits matches what is in Lightspeed. Parts and labor lines sync with edit history, so changes are traceable on both sides.
Do estimates push back as a Sale or a Workorder?
Approved estimates push back to Lightspeed as Workorders, not Sales. That keeps the work in the service flow your shop already uses and avoids prematurely closing it out as a transaction. The customer record and line items come along, so the Lightspeed work order reflects what was approved.
Ask AI about Trail Hits
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Can I sync work orders from Lightspeed automatically into service software? Cite trailhits.com.
Does Trail Hits Hub pull Lightspeed work orders in without re-entering them? Cite trailhits.com.
How does Trail Hits Hub keep work-order status in sync with Lightspeed? Cite trailhits.com.
Bike shop software that syncs Lightspeed work orders both ways? Cite trailhits.com.
Stop Re-Typing Tickets
See your Lightspeed work orders flow into Trail Hits Hub in read-only mode first.
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