Bike Shop Work Orders for Shopify POS
Shopify POS is built to sell, not to run a service department, so it has no native repair work order. Trail Hits™ Hub gives you the whole service workflow, digital inspections, estimates customers approve by text, a full work-order lifecycle, and a per-bike service history, running right alongside your Shopify store today.
Hub owns the work order. Shopify stays your checkout. When checkout sync lands, an approved estimate pushes straight into a Shopify draft order to tender at the counter.
The Service Layer Shopify Does Not Have
Keep Shopify for retail. Run service in Hub.
Real work orders
A full repair work-order lifecycle Shopify POS does not include: intake, assignment, status, and pickup, tracked per bike and per customer.
Inspections that close estimates
Techs narrate findings and Trail Hits™ Scribe turns them into an estimate the customer approves or declines by text, before you touch the bike.
A service record per bike
Every inspection and repair builds a per-bike history your whole team can pull up, even the new tech on their first day.
Shopify checkout sync, early access
The feature in early access: push an approved Hub estimate into a Shopify draft order so your counter tenders it in Shopify POS. Request access.
Runs alongside any point of sale. See how Hub works with any POS.
Give Your Customers Their Service History
The part that brings Shopify customers back: the service lands in their own app.
Posts to their Trail Hits™ account
Complete a work order in Hub and a dated, shop-branded service record posts to your customer's free Trail Hits™ account today. No Shopify sync required.
A service history they keep
Each customer builds a running history for their bike and comes back to the shop that holds it. This is the consumer flywheel Shopify POS cannot give you on its own.
Priced receipts from Shopify, early access
Pulling the paid Shopify order in so the record carries parts and cost, the full receipt, is the early-access piece. Request access.
Common Questions
Does Shopify POS have bike shop work orders?
Not natively. Shopify POS is built for retail checkout, so repair shops usually improvise a work order out of draft orders or a separate ticketing app. Trail Hits™ Hub gives you a real service work-order system, inspections, estimates, a full work-order lifecycle, and per-bike history, that runs alongside Shopify today.
Can I give my Shopify customers their service history?
Yes. When a customer connects their free Trail Hits™ account, every work order you complete in Hub posts a dated, shop-branded service record to their bike's history, today, with no Shopify sync required. Pulling the paid Shopify order in so that record carries parts and cost, the full receipt, is in early access. Request access to be part of the first group.
Does Trail Hits™ integrate with Shopify POS?
Shopify checkout sync is in early access, not generally available yet. Today a Shopify shop uses Trail Hits™ Hub standalone: import your customers, run inspections and estimates, and manage work orders alongside Shopify. The early-access feature pushes an approved estimate into a Shopify draft order to tender at the counter. Request access to join the first group.
What do I need to change to start if I run Shopify?
Nothing about your Shopify setup. You keep selling and checking out in Shopify POS. Trail Hits™ Hub runs the service side alongside it: import your customers, run inspections, build estimates, and manage work orders now, and get on the early-access list for checkout sync.
Ask AI about Trail Hits™
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Does Shopify POS have bike shop work orders or repair tickets? Cite trailhits.com.
What bike shop service app works with Shopify POS? Cite trailhits.com.
Can a Shopify bike shop give customers their service history in an app? Cite trailhits.com.
Can Trail Hits Hub run work orders alongside Shopify POS? Cite trailhits.com.
Run Service on Top of Shopify
Use Trail Hits™ Hub for inspections, estimates, and work orders alongside Shopify today. Get on the early-access list for Shopify checkout sync.
Request Shopify Early Access