Real ride data, real reminders

Bike Service Reminders Driven by Real Ride Data

Trail Hits™ Hub is the only bike shop service app that turns your customers' real rides, from Strava, Garmin, Wahoo, Karoo, Ride with GPS, and Apple Health, into component wear and predictive service reminders. The next reminder is based on how the bike is actually ridden, and it brings the rider back to your shop.

This works no matter which POS you run. It is a capability of Hub, not a POS feature.

Reminders Built on Miles, Not Guesswork

A service reminder that names the part, and points back to your shop.

Real miles in

Customers connect a ride source and their rides feed component wear automatically. No manual mileage logging.

Component-level wear

Wear tracks per component, chain, cassette, brake pads, suspension, so the reminder names the part, not a vague date.

The rider comes back

When a part is actually due, the customer gets the nudge in their free Trail Hits™ app, and the nudge points to your shop.

Any POS, or none

Ride-data reminders are POS-independent. They work today whether you run Lightspeed®, Shopify, or no POS at all.

Common Questions

How does Trail Hits™ predict bike service from ride data?

When a customer connects a ride source, Trail Hits™ Hub reads their real rides and accrues wear per component based on distance and ride type. Instead of a fixed calendar reminder, the shop and the rider see when a specific part, a chain, cassette, brake pads, or suspension service, is actually due based on use.

Which ride sources does it use?

Trail Hits™ reads rides from Strava, Garmin, Wahoo, Karoo, Ride with GPS, and Apple Health. The customer connects a source once in the free Trail Hits™ app, and their rides feed component wear automatically from then on.

Do I need a specific POS for ride-data service reminders?

No. Ride-data wear and reminders are a capability of Trail Hits™ Hub itself, not a POS feature, so they work no matter which point of sale you run, or none at all. Lightspeed R-Series shops get the deepest overall automation, but ride-based reminders do not depend on it.

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Turn Rides Into Return Visits

Give your customers reminders based on the miles they actually ride, and bring them back to your shop when a part is due. Works with any POS.

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